Advocacy. Collaboration. Education.

Amazing Moments & Amazing Leasing with Toni Blake for Affordable Housing Professionals

  • Tuesday, March 29, 2022
  • 9:00 AM - 2:00 PM (EDT)
  • IWU Indianapolis (North) Education & Conference Center, 3777 Priority Way South Drive, Indianapolis, IN 46240
  • 149


  • Includes one hour brown bag lunch
    Mini-Trade show from 11 am - noon
  • Includes the One Hour Brown Bag
    Lunch Mini-Tradeshow 11 am - Noon
  • Includes one hour brown bag lunch Mini-Tradeshow from 11 am - noon

Registration is closed

Toni Blake is traveling on her tour bus. She stops in Indianapolis on March 29th where she will enlighten and entertain us in a classroom at IWU!

Amazing Moments

9am-11am - Who Should Attend? Management, Maintenance & Corporate Staff

When you’ve done everything you know to do, it’s time for Toni Blake’s AmaZING Expectation Mapping. Your teams will discover how to elevate the leasing and resident experience with 22 transformational moments.

Each carefully crafted and staged experience goes beyond standard apartment practice to elevate the perceived value of your community, establish meaningful human connection, and attract a resident profile of character driven people.

You’ll get the AmaZING Tour E-book with the TotallyToni 2022 Trend Report, learn why Apple Maps & Yelp are a crux move in the apartment decision process. Toni will introduce the “YES PATH”, One Minute Maintenance digital resident experiences, and engaging residents with a “Favorites” plan. You’ll learn how to transform your outreach marketing, new resident orientation, and renewal plan. Don’t miss your chance to add 22 transformational moments in 2022 with Toni Blake’s AMAZING MOMENTS Expectation Map!

Amazing Leasing

Noon-2pm - Who should attend? Leasing, Marketing, Management, Corporate & Training Staff

Program includes:

  • 2022 TotallyToni Market Trend Report
  • Techniques for Value Positioning with Advanced Marketing Tool
  • Miracle Marketing with Petty Cash
  • Staying UP in a down social environment
  • Marketing that elevates the Human Connection
  • 2022 Re-invented Telephone / E-mail Follow-up – Helpful vs. Hypeful
  • Adding Humanity to Your Communication & Connection
  • Bringing HAPPY into your Leasing Experience
  • How Ceremony & Tradition fits into 2022 Marketing
  • Party with Purpose -Resident Socially Responsible Engagement

Tickets are available for single session or double sessions.

11 AM until Noon - Brown Bag Lunch Mini-Tradeshow (All LIVE tickets include Brown Bag Lunch)  LUNCH IS SPONSORED BY THE TIDWELL GROUP!

This event is brought to you by AHAIN, IAHC, & iWAHN

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